Before taking the lawsuit to small claims court, consider filing a Better Business Bureau (BBB) complaint against American Home Shield. American Home Shield will assign a professional from our network who specializes in the type of item and problem you have. The assigned professional will then contact you. In some limited situations, American Home Shield may offer you the ability to choose your own Pro, which is also known as external authorization. Unless American Home Shield offers you external authorization, you cannot use your own Pro.
See the plan contract for more information. Remember that just because American Home Shield denied your claim doesn't mean you acted lawfully. It's been a year and your water heater has stopped working, but American Home Shield decides not to replace your water heater. Your state's Department of Insurance is likely to investigate your complaint against American Home Shield. In many states, you'll also need to review your contract to confirm the correct name of the American Home Shield legal entity.
You should make sure that you bring all the relevant evidence with you to the hearing so that the judge can fully understand why American Home Shield owes you the money you are asking for. For those looking for additional protection, American Home Shield also offers coverage options that you can add to your base plan to cover items such as integrated pool and spa equipment, guest units, electronic devices and more. For example, you can request that American Home Shield insurers review your claim again. For example, the American Home Shield contract states that the company will pay for a new water heater if its water heater stops working within 2 years.
American Home Shield was created in 1971 to help protect homeowners from the costs and hassles of unexpected breakdowns. When making a request for American Home Shield service, it's important that you understand what your home warranty covers. The most important step is to prepare your evidence for the small claims hearing against American Home Shield. They will review any supporting evidence you choose to upload and will contact American Home Shield for an answer.
With American Home Shield, getting help is simple, ensuring that your home stays in great shape, so you can spend more time doing the things you want they like them.
